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Has your card been lost or stolen?

Don’t panic. We are here to help you.

If your debit card or credit card is lost or stolen, report it immediately.

Debit Cards

  • Open our app on your smartphone or sign into the online banking by clicking the green login box at the top center of this page, and turn off the debit card. This will restrict any transactions from authorizing and your account can’t be charged from that point on if someone tries to use your card.
  • Call us at 217-335-2393 (option #1) and someone in our Electronic Services will help you with transaction disputes and new card issuance.

Credit Cards

Call Customer Service at 800-367-7576